Return & Refund Policy
Return & Refund Policy
Last updated: October 2025
At GläsVault, we want you to be fully satisfied with your purchase.
1. Eligibility for Returns
You may request a return within 14 days of receiving your order if:
The item is unused, unopened, and in its original packaging.
The product arrived damaged or defective.
2. Non-Returnable Items
We cannot accept returns for:
Used or installed screen protectors.
Custom or special-order items.
Sale or clearance products.
3. Refund Process
Once we receive and inspect your return, we will notify you. Approved refunds are issued to your original payment method within 5–10 business days.
4. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
To start a return, contact us at support@glasvault.com.